Happy Junction Pty Ltd trading as Wellness Community Support Services (we, us, our) ABN 20 670 371 203 respects your privacy and is committed to protecting your personal information. We comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the NDIS Code of Conduct. By accessing or using this website, social media pages, or associated online platforms, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please discontinue use of this website.
We may collect personal information such as your name, phone number, address, or email address when you submit an enquiry, subscribe to updates, participate in surveys or promotions, or contact us through this website.
We may also collect non-identifiable information about how you use our website to help us improve our services.
We collect personal information when you interact with us through our website, social media, email, telephone, or in person.
We may also receive information from third parties such as plan managers, coordinators, or referral partners.
All information received is handled securely and in accordance with this Privacy Policy.
We use personal information to:
We will not use your information for any other purpose unless required or authorised by law.
We may disclose your information to employees, contractors, insurers, professional advisers, agents, suppliers, or subcontractors when reasonably necessary to deliver our services.
We may also disclose personal information to comply with legal obligations, court orders, or law enforcement requests.
We may disclose information to protect the legal rights, property, or safety of Wellness Community Support Services, its staff, clients, or the general public.
Where information is disclosed to third parties, we ensure that confidentiality agreements are in place and that the third party complies with this policy.
If control of our business changes or we sell or transfer assets, we may transfer user databases (including personal information) to the extent permitted by law, under confidentiality agreements.
We are committed to maintaining the security of your information.
We use secure servers, password protection, and access controls to safeguard information from misuse, loss, unauthorised access, modification, or disclosure.
While we take all reasonable precautions, no internet transmission or storage system can be guaranteed 100% secure. You share information at your own risk.
You may request access to, or correction of, personal information we hold about you by contacting hello@wellnesssupportservices.com.au.
We will respond within a reasonable timeframe. A small administrative fee may apply.
Requests may be refused in limited circumstances permitted under the Privacy Act 1988 (Cth).
If you wish to unsubscribe from communications, you may do so at any time using the unsubscribe link in our emails or by contacting hello@wellnesssupportservices.com.au.
If you have a concern about how your information has been managed, please email hello@wellnesssupportservices.com.au.
We will respond promptly and respectfully.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) or the NDIS Quality and Safeguards Commission.
When you visit www.WellnessSupportServices.com.au, we may collect anonymous data such as browser type, device information, pages visited, and referring websites. This helps us analyse site use and improve our content.
Our website may use cookies to store user preferences, track usage patterns, and enhance your experience. Cookies are not harmful and can be disabled in your browser settings.
We may use Google Analytics or similar tools to analyse site traffic and improve performance.
We may also use remarketing services (such as Google Ads or Facebook Ads) to show relevant content or promotions based on prior website visits.
Our website and social media pages may contain links to other websites for convenience.
We are not responsible for the content, accuracy, or privacy practices of those sites.
We encourage users to read the privacy statements of every website they visit.
All content on this website — including text, images, graphics, logos, and design — is owned or licensed by Wellness Community Support Services unless stated otherwise.
You may not reproduce, distribute, modify, or use any content from this site without prior written consent.
Use of our name, logo, or materials in any publication, social media, or media report without permission is strictly prohibited.
Information on this website is provided in good faith for general information only.
While every effort is made to ensure content is accurate and up to date, Wellness Community Support Services makes no warranties about its completeness, reliability, or suitability.
We accept no liability for loss, damage, or inconvenience arising from reliance on information contained on this site or linked resources.
Your use of this website is at your own risk.
We welcome positive and respectful engagement on our website and social media pages.
We reserve the right to moderate or remove any content that is defamatory, discriminatory, offensive, misleading, or breaches privacy or confidentiality.
Unauthorised use of our business name, logo, or staff images for advertising, publication, or media use is prohibited.
Wellness Community Support Services reserves the right to take legal or other appropriate action against individuals or organisations that misrepresent, defame, or damage the reputation of our business, our staff, or our participants.
We do not authorise or endorse public sharing of participant or staff photos, names, or identifying details without written consent.
By using this website, you agree to indemnify and hold harmless Wellness Community Support Services, its staff, contractors, and affiliates from any claims, losses, or damages (including legal fees) arising from your use of our website or breach of these Terms and Conditions.
These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising shall be subject to the jurisdiction of Queensland courts.
We may update this Policy at any time without notice. Changes take effect immediately upon posting on our website. Please check this page periodically for updates.
For privacy or general enquiries, please contact:
📧 hello@wellnesssupportservices.com.au
📮 PO Box 2410, North Ipswich QLD 4305
All information provided on this website is general in nature and intended for informational purposes only. Wellness Community Support Services makes every effort to ensure the accuracy of the information presented but accepts no liability for any loss, damage, or inconvenience arising from reliance on the material contained on this site or linked resources.
No part of this website constitutes professional advice, and visitors should seek independent guidance where necessary. Wellness Community Support Services reserves the right to update, amend, or remove website content without notice.
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